Lawien Coffee
Prior to the opening of the first coffee house in Riyadh, the owners have honed their skills and expertise on the ins and outs of the coffee business thru their involvement in the family owned corporation involved in trading green coffee. After more than 50 years in the industry of trading, they choose to further develop their range of operations by getting into the business of roasting green coffees. To further complete the cycle and to really get into the heart of the business; starting from trading green coffee, roasting and finally into the operation of a full service coffee house that serves all the needs of a coffee lover.
When visiting any LaWien shop, all the different needs of a coffee lover shall be well met. The shop not only supplies the best beans in the market and serves one of a kind coffee drinks, but also sells various coffee accessories, flavors, coffee mugs and tea glasses in different sizes and designs . From the interiors down to the last details, one can feel that LaWien is truly a class of its own.
LaWien faster than expected made a name in Riyadh. The shop has been experiencing good reviews and has been well received in the market by the Saudi locals and most especially by the European expatriates. The name alone creates a mental image to those who have experienced the brand of LaWien, the brand of excellence and total quality.
It all started with a desire to have a cup of quality coffee and the passion to share. At the heart of the concept is the quality of products. Our love for coffee drives us to create a coffee specialty house to share our knowledge as coffee specialists with everyone, and help others understand that coffee is a beauty to be enjoyed and craving to be cultivated. We are an organization driven with passion and powered by excellence.
Our Vision: To build a company that selects, roasts, and supplies exceptional coffees, from beans to coffee drinks to the various coffee lovers of the world. And to share our passion and experience of this exquisite product, to raise coffee to its level and make people recognized its true value.
Our Mission: To introduce and celebrate the incomparable taste of our superb coffee to everyone; and to share our expertise and knowledge in the business, to start-up entrepreneurs as well.
Our team consists of experienced and dedicated persons passionate about their work.
All new employees must read an in-house training manual; attend a 10 day orientation and training program before they can touch an espresso machine. Then comes the hands-on training; LaWien has a special coffee bar, complete of all the amenities similar to our café and this is where new baristas begin to learn grinding, extraction and milk steaming techniques.
After several focused undisturbed hours of practice on the espresso machine in a closed environment, trainees can pull shots or steam milk during open hours. During his shift, trainee acts as a second person under the careful watch of an experienced barista. The supervising trainer will often require a trainee to work with a more experienced barista for up to three months before letting him work a shift without supervision. Employees have been trained to render service and handle clients comparable to a five star hotel; trained in the area of customer service, phone ethics, client interaction and most importantly good grooming and personal hygiene. Business partners of LaWien will be provided with a detailed copy of the training manuals, plus a full orientation seminar and training from the Training department of LaWien.
